Tickets purchased online shall be AUTOMATICALLY REFUNDED to the original purchaser’s credit/debit card used upon purchase within 9-15 banking days or the next statement date.

 
The amount cannot be reversed to a different card nor in cash.
 

Tickets purchased from Ticketnet Box Office and mall outlets shall be refunded in CASH. 

 

Kindly proceed to Ticketnet Box Office at the Yellow Gate of the Smart-Araneta Coliseum starting July 8 - July 30, 2025, from 10:00am until 8:00pm, and present your physical tickets. No physical ticket, no refund.

For any questions regarding refunds, please email Ticketnet at info@ticketnet.com.ph